Privacy Policy

This Privacy Policy describes how SoundGain Audio ("we", "us", or "our") collects, uses, and discloses information when you visit soundgainaudio.ca, use our contact form, or click external retailer links.

1. Personal Information We Collect

When you visit the site, we may collect limited information necessary to operate and improve the website:

• Contact Form Information: If you submit a contact form, we collect your name, email address, subject, and message so we can reply.
• Device and Usage Information: We may collect basic diagnostic information such as IP address, browser type, device type, pages visited, referral source, and approximate usage behaviour.
• Affiliate Click Information: When you click an external retailer link, we may log the product clicked, page source, timestamp, browser user-agent, and IP-related request information for referral tracking and fraud prevention.

2. No Direct Checkout on SoundGain

SoundGain currently operates as an affiliate buying guide. We do not process product checkout payments on this website and we do not collect your shipping address, payment card number, CVV, or product order details for external retailer purchases.

3. How We Use Your Information

We use the personal information we collect to:

• Respond to your contact form inquiries.
• Understand which pages and product links are useful to readers.
• Maintain website security and diagnose technical issues.
• Track affiliate referral clicks and improve product curation.

4. Sharing Your Personal Information

We may use trusted third-party service providers to operate the website:

• Netlify: For hosting and serverless website functions.
• Google Analytics: For aggregated website traffic and usage analytics.
• Affiliate Retailers and Networks: External merchants such as Amazon.ca, Linsoul, HiFiGo, or brand stores may receive referral parameters when you click their links.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. External Retailer Websites

When you leave SoundGain and visit an external retailer, that retailer's privacy policy, cookie policy, checkout process, and customer data practices apply. SoundGain does not control how external retailers process your purchase or account data.

6. Your Rights

If you are a resident of Canada, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@soundgainaudio.ca.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@soundgainaudio.ca.